1. Scope of service
Brain Technosoft provides web applications, Android solutions, hosted software, configuration, implementation and related support. A demo request is only an enquiry and does not itself create a paid subscription or a binding order.
2. Written quotation and activation
Before paid work starts, the customer is provided with a written scope or quotation describing the selected product, included modules, pricing, billing cycle, implementation work and any separately chargeable item. Features not listed in the accepted scope are treated as change requests.
3. Subscription and usage limits
Plans may be based on active students, products, rooms, users, records, invoices, tables or another stated usage measure. The customer must provide accurate usage information. Where usage exceeds the selected plan, Brain Technosoft may recommend or require a plan upgrade after giving notice.
4. Customer responsibilities
The customer is responsible for the accuracy and legality of the content, records, images, tax data and user information entered into the platform. Login credentials must be kept confidential. The software must not be used for unlawful, deceptive, infringing or abusive activity.
5. Availability and maintenance
Reasonable efforts are made to keep hosted services available and secure. Temporary interruption may occur for maintenance, hosting incidents, domain/DNS changes, internet failure, third-party services or events beyond reasonable control. Any specific service-level commitment must be stated separately in writing.
6. Third-party services
Payment gateways, SMS, WhatsApp API, email delivery, Play Store fees, domain registries and other third-party services may have their own charges and terms. Unless explicitly included in writing, those charges are payable separately by the customer.
7. Intellectual property and data
The customer retains ownership of customer-supplied data and branding. Brain Technosoft retains ownership of its reusable source code, framework, templates, methods and pre-existing components unless a separate source-code transfer agreement states otherwise.
8. Support and changes
Support covers reasonable assistance for the subscribed system. New modules, redesigns, major workflow changes, bulk data cleaning or custom integrations may require a separate quotation.
9. Limitation
To the extent permitted by applicable law, liability is limited to direct loss proven to arise from the relevant paid service and will not include indirect loss, loss of profit or loss caused by customer misuse, weak credentials, inaccurate data or third-party outages.
10. Contact
Questions may be sent to info@braintechnosoft.in or discussed by calling +91 7500099679.